Terms of Service
These Terms of Service ("Terms") outline the agreement between you ("Client") and Digital Dimensions, LLC regarding the provision of marketing services. Engaging our services constitutes your acceptance of these Terms.
1. Scope of Services
Digital Dimensions, LLC will provide marketing services as defined in a separate Statement of Work (SOW) or service agreement. The SOW will detail specific deliverables, timelines, and service fees.
2. Payment Terms
The Client agrees to pay all fees as specified in the SOW. Service fees are typically billed monthly in advance. Advertising spend (e.g., Google Ads budget) is a separate cost and is the direct responsibility of the Client. Late payments may incur interest and could result in a temporary suspension of services.
3. Client Responsibilities
Successful collaboration requires the Client to provide timely access to necessary assets, including website credentials, marketing platform accounts, and brand materials. The Client must also provide prompt feedback and approvals to ensure project timelines are met.
4. Timelines and Deliverables
Digital Dimensions, LLC will use commercially reasonable efforts to meet all project timelines. However, these timelines are estimates and can be affected by factors beyond our control, such as client delays or third-party platform changes. We are not liable for delays not directly caused by our actions.
5. Confidentiality
Both Digital Dimensions, LLC and the Client agree not to disclose any confidential information received from the other party. This includes business strategies, financial data, and customer information. This clause survives the termination of our service agreement.
6. Limitation of Liability
While we strive for excellence, Digital Dimensions, LLC does not guarantee specific marketing outcomes or results, as they are subject to many external variables. Our total liability under this agreement shall not exceed the total amount of service fees paid by the Client to us in the three months preceding the claim.
7. Termination
Either party may terminate the service agreement with 30 days' written notice. Digital Dimensions, LLC reserves the right to terminate the agreement immediately for material breach, including non-payment.
8. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Digital Dimensions, LLC is registered.